Our Services
We support our business partners throughout every stage of the sales process by identifying end-user needs.
Our Pre-Sales Services

Pre-Sales Services are offered to TopTel business partners. Our business partners who focus on sales and do not have a technical team, those who have a technical team but aim to improve their skills in these areas, and those with a competent technical team who do not want to miss new opportunities during busy project periods due to resource constraints can benefit from these services. To help our valued partners make successful sales, we provide the following services:

  • Our Pre-Sales Services Detailed project analysis
  • Our Pre-Sales Services Detailed technical design
  • Our Pre-Sales Services Quotation preparation
  • Our Pre-Sales Services Project management and documentation
  • Our Pre-Sales Services Logistics planning services
  • Our Pre-Sales Services Concept creation at the end user
  • Our Pre-Sales Services Support for product distribution at the end user
We guarantee to provide the best service in maintenance, repair and installation processes with our expert professionals after sales.
Our After Sales Services

As part of our after-sales services, we provide the following support for all products and software sold by our business partners based on the principle of "Unconditional Customer Satisfaction."

We offer installation and technical support services in the following areas of expertise:

  • Our After Sales Services Unified Communication
  • Our After Sales Services IP Telephony
  • Our After Sales Services Call Center Solution
  • Our After Sales Services Hotel/Motel Applications
  • Our After Sales Services Network and Wifi Solutions
  • Our After Sales Services Cyber Security
With our experienced team, we provide consultancy services across various areas of the IT sector, independent of any specific manufacturer.
Our Consulting Services

We share our expertise with you to ensure that the products we distribute operate smoothly and remain customer-focused.

Some of the services we provide within the scope of our consultancy include the following.

  • Our Consulting Services Quality measurement
  • Our Consulting Services Conducting call center analysis
  • Our Consulting Services Conducting call center planning
  • Our Consulting Services Customer and partner consultancy
  • Our Consulting Services Analysis of network infrastructure
  • Our Consulting Services Wifi Site Survey
  • Our Consulting Services Training planning and implementation
  • Our Consulting Services Marketing consultancy
  • Our Consulting Services Cyber Security
Get in touch for more detailed information about our services, products and solutions.
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